We want you to be 100% satisfied with your order. If you need to exchange or return an item, please email us at firstname.lastname@example.org so we can take care of it right away. Free U.S. return shipping is included for orders over $100.
Please circle the item(s) being returned on the enclosed packaging slip and send this along with the return. Please keep a copy of the packaging slip for your records. A print-out of your order confirmation email may be substituted for the packaging slip. Refunds for merchandise will be issued to the original form of payment at the billing and address on the original order. Shipping charges are not refundable. We recommend returns be shipped via a method which provides proof of delivery such as UPS, FedEx, or registered mail.
Send Returns to:
4551 Arches Place
Castle Rock, CO 80109-4568