Free Ground Shipping only applies to US only. Packages are shipped via USPS, unless otherwise specified by customer. USPS shipments would arrive within 4-10 working days depending on your location. Orders shipped to Canada usually take a minimum of 7 working days when shipped via USPS. We are currently offering a $15 flat rate shipping charge to Canadian orders.
We offer expedited shipping service at an additional cost. We can not ship to P.O. Boxes, only residential or business addresses.
- How long does it take my order to ship?
Orders are shipped via USPS or UPS and usually take about a week to arrive, often less. Once your order is shipped, you’ll receive a shipping confirmation email.
- Can I change my shipping address?
If your order is being processed and hasn’t shipped yet, we can correct the shipping address for you. Please email us as soon as possible to firstname.lastname@example.org
- How is the shipping cost determined?
The shipping cost is based on an item’s size, weight, shipping method and delivery address.
- Do you ship internationally?
Yes. The shipping costs will be calculated based on your delivery address and can be reviewed from your cart prior to finalizing the order. We have shipped orders to Canada, UK, Poland, China, Singapore among other foreign countries. Duties and tariff charges might apply upon delivery based on country’s regulations and postal carrier.